Safety & Compliance FAQs

UK hotels must have fire detection systems (complying with BS 5839), emergency lighting (BS 5266-1), fire extinguishers, fire blankets (in kitchens), fire door seals and closers, and clearly marked escape routes with illuminated exit signs. We supply fire door seal packs, emergency lighting, and safety signage. For full compliance, conduct a fire risk assessment with your local fire authority.

Fire risk assessments are a legal requirement under the Regulatory Reform (Fire Safety) Order 2005. They must be reviewed regularly — at least annually, or whenever there are significant changes to the building, occupancy, or use. The assessment must identify fire hazards, evaluate risks to guests and staff, and determine necessary safety measures. Records must be kept and available for inspection.

PAT (Portable Appliance Testing) is the examination and testing of electrical equipment to ensure it is safe. While there is no fixed legal frequency, the HSE recommends annual testing for most commercial equipment, with more frequent testing for equipment subject to heavy use or damage. Hotels should maintain a PAT testing schedule and keep records for insurance and compliance purposes.

Yes, we stock a range of accessible room equipment including emergency pull cord alarm systems, hearing loop equipment, visual fire alarms (flashing beacons), grab rails, and accessible signage. All products comply with the Equality Act 2010 and Building Regulations Part M requirements. Contact our trade team for a complete accessible room specification.

All hotel electrical equipment must comply with UK electrical safety standards including BS 7671 (IET Wiring Regulations), have CE or UKCA marking, and be suitable for commercial use. Fixed installations must be tested every 5 years (EICR). Portable equipment requires regular PAT testing. All installation work must be carried out by a qualified electrician.

Hotels require emergency lighting along all escape routes, at exit doors, at changes in direction or level, in windowless rooms over 60 square metres, and near fire alarm call points and fire-fighting equipment. Systems must provide minimum 3 hours duration for sleeping accommodation. Monthly 30-second function tests and annual full-duration tests are mandatory.

Hotels must manage Legionella risk under the Health and Safety at Work Act and HSE Approved Code of Practice L8. This includes maintaining hot water at 60 degrees C (distribution at 50 degrees C minimum), cold water below 20 degrees C, regular flushing of low-use outlets, and documented water management plans. Risk assessments should be carried out by a competent person every 2 years.

Hotel insurance policies typically require that all electrical equipment is commercial-grade (not domestic), regularly PAT tested, and compliant with UK safety standards. Using domestic equipment in a commercial environment may void your insurance cover. Keep records of all equipment purchases, PAT test certificates, and maintenance schedules for insurance claims and audits.

UK regulations define specific zones in hotel bathrooms: Zone 0 (inside bath/shower) requires IP67, Zone 1 (above Zone 0 to 2.25m) requires IP44 minimum, Zone 2 (extends 0.6m beyond Zone 1) requires IP44 minimum. Only shaver sockets with isolation transformers (BS EN 61558-2-5) are permitted in bathrooms. All bathroom electrical work must comply with BS 7671.