Project Support FAQs
We support hotel new builds, full refurbishments, partial room upgrades, and ongoing replenishment programmes. Whether you're fitting out 10 rooms or 500, we can help with product selection, pricing, and delivery coordination.
Most project quotations are returned within 1 business day. For larger or more complex projects requiring bespoke specifications, we aim for 2-3 business days. All quotes include detailed product specifications, volume pricing, and estimated lead times.
Yes. Send us photos, product codes, or specifications and we'll source matching or compatible replacements. This is especially useful for partial refurbishments where consistency across rooms is important.
Every project order includes full compliance documentation — test certificates, product data sheets, installation guides, and warranty information. This is essential for hotel operators meeting fire safety, electrical, and building regulation requirements.
Start Your Project
Tell us about your hotel project and our specialists will provide tailored product and pricing support.